"I was referred to Mark English by a good friend that was extremely happy working with Mark. From the beginning I found Mark to be very helpful and answered all me questions I had. We conversed often and I always felt at ease when we talked. My reverse mortgage closed quickly and with no problems. I would certainly recommend working with Mark for a great reverse mortgage experience !!!!"
"Top shelf customer service. Andy answered all my questions until I was satisfied and understood the issue. If it was important to me then it was important to Andy. I would recommend Andy to anyone looking for a reverse mortgage."
"Toby English was very good to work with in all respects. He followed through with what the initially discussed as terms. We were also kept informed of our status of the loan application process. I would use them again and have recommended him to friends and family seeking a reverse mortgage on their home."
"Your offered rates were clear, Toby effectively compared options with and without points, with and without escrow and gave clarity about closing costs and was very accurate. I considered several banks and mortgage brokers and your combination of rates, clarity in explaining rate options and good customer survey results won me over. My actual experience thereafter was excellent."
"Toby English was a pleasure to work with. He went above and beyond what I would have expected. I would recommend him to my friends and associates. The process was smooth and he kept us informed throughout the underwritting process. Thanks Toby!"
"Mark English was simply great! He was very responsive and caring with his assistance. By far the best experience possible closing a reverse mortgage. Thank you so much!"
"Our reverse mortgage consultant Mark English, was fantastic. He was very polite and efficient and treated us with respect. He called back when he was not immediately available and many times he was immediately available to answer our questions. This was overall an excellent experience. Competitive mortgage rates and reasonable fees."
"Dear Mr. English: Thank you for your prompt, hassle-free, and professionalism while assisting my wife and I on our reverse mortgage. I would be very happy to refer others to you for refinancing or purchasing a new home with a reverse mortgage."
"We wanted to take a moment to give a special shout out to Brandon Prestia for his very professional and thorough service regarding the guidance and insight he provided during the whole Reverse Mortgage refinancing process. His expertise and patience provided a seamless and painless process from beginning to end, with the funding now safely in our bank. We would be happy to refer friends to Brandon and Community First National Bank in the future."
"After being upset with two other mortgage officers I looked on line and there Andy was. He listen to my story, the up and downs lots of downs but Andy stayed with it and we got the job done. He did great didn’t let give up! Thank You!"
"Very professional! Andy was very professional and available from day one. He answered all questions and phone calls no matter what time it was. I was very happy with my experience and would not hesitate to still call him. Which I do! Thank you Andy for your excellent service."
"Great experience! Doing business with Andy was “Great “. He is very professional and yet caring and down to earth. I truly believe he always had our best interest in mind."
"Andy did an amazing job for my wife and me. Very professional and personable. Answered all our questions honestly. His knowledge of the Reverse Mortgage industry is top notch. No high pressure sales, just honest answers. Very quick to respond to phone calls or emails. Our reverse mortgage was completed in 23 days start to finish. If you're looking for someone to speak with that you can trust, look no further than Andy Draper."
"Our Reverse Mortgage Consultant Mark English far exceeded our expectations during every step of the process. His customer service skills are exceptional! I've already recommended him to a friend who is thinking about a reverse mortgage."
"We received the most awesome customer service from Andy when we decided a reverse mortgage would be appropriate for my mom. He worked with us closely every step of the way, and intervened when we needed his help during a confusing experience with a third-party. His knowledge and demeanor is top-notch in every way. I don’t hesitate to write a wonderful review for Andy, and could not be happier with our experience."